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FAQs
Shipping Policy
- Free shipping for most orders over $150.00
- Standard shipping starting from $9.99
- Express shipping starting from $49.99
- Free in-store Click & Collect (Sydney metro only)
Click Here to read our full Shipping Policy.
Returns Policy
We will gladly exchange or refund your purchase when the goods are unused and in their original condition. We offer:
- A money-back refund within 30 days of the delivery date
- An exchange or store credit within 60 days of the delivery date
Click Here to read our full Returns & Refund Policy.
Shipping Times
We aim to get your parcels to you as fast as possible and typically ship by the next business day. However it can take up to 3 business days to dispatch orders.
As a guide, these are the average delivery time frames after an order has been dispatched:
• Sydney: Same-day, 1-3 business days
• Melbourne, Brisbane: 2-5 business days
• WA,SA & Adelaide: 2-7 business days
• Regional or non-metro addresses: 5-12 business days
Click Here to read our full Shipping Policy.
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